At Feel Fine UK, we are committed to providing accurate, fair, and balanced content on our CBD blog, feelfineuk.com. We understand the importance of maintaining high editorial standards and take any concerns or complaints about our content seriously. This Editorial Complaints Policy outlines the procedure for addressing and resolving complaints related to our editorial content.
Complaints Process
If you believe that our content violates editorial standards, contains inaccuracies, or breaches ethical guidelines, we encourage you to submit a complaint by following these steps:
Contact Us
Send an email to [email protected] outlining the nature of your complaint, the specific content in question, and any supporting evidence or details that may assist in our review.
Include Details
Please include your name, contact information, and the date and time you observed the content. Providing as much detail as possible will help us investigate and address your concerns.
Review Process
Initial Review
Upon receiving a complaint, our editorial team will conduct an initial review to assess the validity and nature of the concerns raised.
Investigation
If necessary, a thorough investigation will be conducted to gather additional information and assess the accuracy and fairness of the content in question.
Response
Timely Response
We aim to acknowledge receipt of your complaint within [number of days] days and provide a substantive response within [number of days] days of the acknowledgment.
Resolution
If the complaint is deemed valid, we will take appropriate corrective action, which may include content correction, clarification, or removal.
Appeals
Appeals Process
If you are dissatisfied with our response, you have the right to appeal. Please submit your appeal, along with any additional information or context, to [email protected].
Final Decision
Our editorial team will conduct a thorough review of the appeal and provide a final decision within [number of days] days of receiving the appeal.
Continuous Improvement
Feedback Welcome
We value feedback from our readers and stakeholders. Your input helps us improve our content and uphold the highest editorial standards.
Policy Updates
We may update this Editorial Complaints Policy periodically. The date of the latest revision will be indicated at the top of this page.
Contact Us
If you have any questions or concerns about our Editorial Complaints Policy, please contact us at:
Email: [email protected]
Thank you for helping us maintain the integrity of our content. We appreciate your engagement and commitment to ensuring that Feel Fine UK remains a reliable source of information in the CBD space.